Wrightway Health

What GDPR means for our clients

The introduction of General Data Protection Regulation (GDPR) in May 2018 will see a number of changes to how your data is used by various companies.

These laws are being introduced to give citizens more control over their personal data and will be enforced across all of Europe.

At Wrightway Health, customer care is at the heart of what we do, and we want to let users of our services know that we already are compliant with these regulations. These include the right to access your data and also the right to be forgotten, meaning your data can be deleted from company records upon request.

You will always be able to access your data from Wrightway Health. No matter how large or small, or for whatever reason, we will disclose all data to the customer upon request – no questions asked.

Similarly, the Right to be Forgotten allows for clients, past and present to have any irrelevant or unlawful data deleted. Due to the nature of medical records, Wrightway Health must legally retain specific data for extended periods of time. Therefore, while some records can be removed upon a client’s request, other’s must be kept in order to be compliant with the law. We will always be transparent with our patients on what data must be kept.

As we store our records in a purpose built database, we have the ability to regularly assess and define relevant data. This means that we will never hold onto you data without function or purpose.

If you have any more questions regarding GDPR and how it affects your data with Wrightway Health, please don’t hesitate to contact us on 01603 274460 or send us an email to info@wrightwayhealth.co.uk

 


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